We are serious about resolving your debt.
Reporting and Corporate interface
Account Collections has developed specialist debt collection software, designed to provide the most appropriate and targeted interaction in the industry.
Our Debtor Management System processes data constantly to ensure Account Collections provides the most streamlined service for our clients.
The Debtor Management System allows our clients to receive comprehensive and accurate reporting on the collection of outstanding debts.
Our online service provides clients with up-to-date information on debts being collected on your behalf.
As a client, the following services are available to you online:
- Submit a new debt for collection
- Check the status of a debt in the collection process
- Advise the credit controller handling your debts that a payment has been made, or change the status of the debt
- Comprehensive reporting on debts
The interactive website operates in “real time” so you are viewing the same information that our collectors view. This ensures that you have access to the most accurate information at all times.
You can transfer your debtor information to Account Collections by post, e-mail or via this website. At any time you can view the progress of debts that are currently being recovered either online or through regular email updates.
We may use the latest technology to deliver outstanding service to our clients but that doesn’t mean we’ve lost the personal touch. We pride ourselves on providing a friendly, approachable service.
We offer training as required to your staff on our systems and services at your location.
Once we are paid these are held on your behalf in an audited trust account and are paid to you as timely as you require according to our service level agreement.