ENERGY ONLINE LTD
Energy Online engaged Account Collections in November 2005 as a result of our growth and the need to outsource the
more challenging part of our debtor's ledger. It became obvious soon after providing our first tranche of debt to Account
Collections that their performance was likely to exceed initial indications. Their achievements since then can be classifi ed as
the "under promise and over deliver" variety. Our expectations are high and we have not been disappointed.
Bryan Beasley Credit Manager, Energy Online Limited
TELFER YOUNG (Hawkes Bay) LTD
Account Collection New Zealand Limited provide our Company, TelferYoung (Hawkes Bay) Limited with all our debt collection
recovery. Our business relationship has been for many years now and we have found their service to be 100%+. Richard and
his staff provide efficient, timely and effective recovery of our outstanding debtors, giving sound advice and recommendations
for action. On some occasions we have had to take Court action and the team at Account Collections have provided step by
step guidance and legal advice.
Feedback and updates on individual debtors is provided regularly and efficient notes and liaison between debtors and Account
Collections is recorded accurately and professionally. We are impressed and highly satisfi ed with the level of communication,
the professionalism and service we receive. It is without a doubt that Account Collections NZ Limited receives our most
appreciative thanks and best wishes for their high level of service to our organisation. To Richard and the team, thanks for
your continued support and professionalism.
Natalie Murtagh - Office Manager, TelferYoung (Hawkes Bay) Ltd
When I have been researching agencies to provide debt collection service I have had a series of criteria that I use as a measure of 'fit' with our business. The criteria includes such items as industry knowledge and experience; proposed approach to debt collection; NZ capabilities; costings; quality and partnership potential.
Account Collections NZ Ltd are a small company and originally I had reservations about their ability to manage the scope of our business. This has not proved to be an issue and in many ways their smaller size has proved to be an asset to us in terms of the quality of the service they provide for reasonable costs - in short we are not paying for Queen Street Auckland premises and infrastructure. We needed a company that was open to our suggestions and was prepared to deal with us on an equal footing yet could provide the expert advice that would enable us to make the right choices at the right time; in other words a true business partner rather than a service provider.
I have worked with Account Collections NZ Ltd now on behalf of a number of businesses and find that my original estimation of their flexibility, service quality and willingness to work with companies on a partnership basis still holds true. I perceive them to be as focused on achieving goals as we are and are prepared to adapt and change to meet the changing needs of our business.
Janine Armstrong, Speirs Group Ltd
Balance Chartered Accountants Ltd
Balance Chartered Accountants Ltd first engaged Account Collections NZ Ltd in June 2006 to help us recover some of our long overdue Debtors. The results of that initial engagement were way beyond what we expected and we now use ACNZ Ltd for all of our Debt Collection recovery.
The team at ACNZ Ltd has provided us with a high level of service and they contact us on a regular basis to give us good professional advice and keep us informed of the progress they have achieved with our Debtors.
I would certainly have no hesitation in recommending ACNZ Ltd to anyone requiring debt collections services
John Taylor, CEO, Balance Chartered Accountants Ltd, WANGANUI